Data Protection Channel

Presentation

FESTINA LOTUS SA, in compliance with the provisions of the General Data Protection Regulation EU 2016/679 and the Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights, makes this Channel available to all users and interested parties. The purpose of this Channel is to provide information on its processing records and facilitate the exercise of the rights of interested parties, which are regulated by the aforementioned current regulations, as well as the possibility of making suggestions and complaints through this Channel.

FESTINA LOTUS SA carries out personal data processing activities as a result of the relationship that customers and/or users of its website (www.festina.com, www.lotus-watches.com, www.jaguarswisswatches.com, www.calypso-watch.com, www.candino.com have with FESTINA LOTUS SA.

This channel is managed by the Data Protection Delegate of FESTINA LOTUS SA. The provision of this service guarantees, at all times, the principle of confidentiality of the data subject who uses this channel.

FESTINA LOTUS SA
Data Protection Officer
Vía layetana 20 cuarta planta
08003 Barcelona (España)

Or by e-mail to the following address:

Data Protection Officer: dpo@festina.com

Record of Processing Activities (RPA)

FESTINA LOTUS SA applies the security measures required by law to the processing of personal data and has listed in a single document, called the Register of processing activities, the data processing activities it carries out. You can consult our Register of Processing Activities here.

The processing operations listed have an information structure that meets the requirements of article 30 of the General Data Protection Regulation (GDPR). This structure is as follows:

Information about your rights

FESTINA LOTUS SA is responsible for the processing of data generated by the use of this channel, for the purpose of managing and resolving the request that may be generated for the exercise of your rights.

The rights that you are entitled to, in accordance with current legislation, and which you can exercise by selecting them, are as follows:

1) Right of access

You may contact the controller to find out whether or not your personal data are being processed. If so, you may request a copy of the personal data being processed, as well as any information considered relevant to the processing activity (purposes, expected storage period, categories, etc.).

If you wish to exercise this right, you must indicate it in the following form

2) Right of rectification

You may contact the data controller to request the rectification of personal data that you consider to be inaccurate, as well as to complete any data that you consider to be incomplete.

If you wish to exercise this right, you must indicate it in the following form

3) Right of opposition

You may request that your personal data not be processed. FESTINA LOTUS SA will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

If you wish to exercise this right, you must indicate it in the following form

4) Right of cancellation

You can ask the data controller to erase your personal data when certain circumstances arise (e.g. the data are unnecessary for the stated purposes; the data have been processed unlawfully; you withdraw the consent on which the processing was based).

If you wish to exercise this right, you must indicate it in the following form

5) Right of limitation

You can suspend the processing of your data by FESTINA LOTUS SA in the following cases:

  • If you have contested the accuracy of the data, pending verification.
  • When the processing is unlawful, you object to the deletion of your data, and request the limitation of its use;
  • When FESTINA does not need to process your data, but you need them for the exercise or defense of claims;
  • When you have objected to the processing of your data for the fulfilment of a public interest mission or for the satisfaction of a legitimate interest, while verifying whether the legitimate grounds for the processing outweigh yours.

If you wish to exercise this right, you must indicate it in the following form

6) Right of portability

You can receive your personal data held by FESTINA LOTUS SA in a digital, structured and machine-readable format, or request its transmission to another data controller of your choice, provided that this is technically possible.

If you wish your data to be forwarded to another data controller, you must indicate the identification details of the data controller on the form.

If you wish to exercise this right, you must indicate it in the following form

Choice of channels for exercising your rights

You can exercise your rights through the following channels:

To exercise your rights in writing, you must send us the form corresponding to the right you are exercising (access, rectification, deletion, limitation, portability and opposition) duly completed and a photocopy of your ID card, or similar document that reliably proves your identity, to the address indicated.

Resolution

We remind you that exercising your rights will not entail any financial cost and that your request will be resolved by FESTINA LOTUS SA within one (1) month of receipt of your request. This period may be extended for two (2) more months in cases of greater complexity, which will be notified to you.

Once this period has elapsed, if you consider that your rights have been violated, you may file a claim for the protection of your rights before the Spanish Data Protection Agency (https://sedeagpd.gob.es).